Verizon Cloud

Content rating
Teen
Diverse Content: Discretion Advised
Users Interact
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Modern answers for your digital needs are found in Verizon Cloud. Verizon Consumer Group together with APPzone presents top quality. Find discussions in Productivity.

Original Release And This Software Verizon Cloud

Verizon Cloud gives you space for your digital world, so you can easily backup and access your photos, videos and documents securely and privately. Keep your content handy on your mobile devices, access it when you need it from your smartphone/tablet and computer and easily transfer content when changing devices.*

The Verizon Cloud app lets you:

​​- Enjoy unlimited storage across unlimited compatible devices (with our Unlimited Individual or Unlimited Group plan, shareable by up to 5 users).*
- Share your content easily with family and friends using your favorite apps.
- Share storage with up to 5 users on compatible devices with our Unlimited Group plan. Each user that becomes a member of an Unlimited Group plan gets their own Unlimited Cloud storage; at no extra charge.
- Organize and find your photos by labeling friends and family using Tag and Search.
- View and interact with photos/videos on a geographical map with Locations.
- Order prints and gifts displaying your favorite photos.
- Share your content freely across compatible devices, regardless of which operating system they use.
- Safeguard sensitive content with a PIN-protected private folder.
- Create movies and customize photos with filters and fun stickers to share.
- Relive your memories with weekly photo and video Flashbacks and Stories.
- Back up the original sizes of your photos, videos (with no degradation in quality), music, documents and sync your contacts, SMS messages and call logs.

Download Verizon Cloud today and make the most of your digital memories.

What's New in Version 26.7
- Improved performance and bug fixes.

Available Plan options: 600GB (single user), Unlimited Individual (single user) and Unlimited Group (up to 5 users). Sign up today and your first 30 days are on us.**

*Verizon's Cloud App requires a Verizon standard monthly account on an eligible device. Verizon Cloud does not back up operating systems, settings, apps, emails, external drives and uncommon file types. Backup varies by operating platform. See www.verizon.com/support/verizon-cloud-faqs for service limitations. To view complete Terms and Conditions go to http://www.verizonwireless.com/support/cloud-legal/

** First 30 days free for new Cloud customers. Thereafter, you will be charged $13.99/mo. for Unlimited Individual, $19.99/mo. for Verizon Cloud Unlimited Group, or $5.99/mo. for 600 GB, respectively, unless you cancel before the promo period ends. Cancel anytime through the Verizon Cloud app or My Verizon.
Safeguard your precious content, even if your device is lost, stolen or damaged
Updated on
Jul 28, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    about how developers declare sharing
  • This app may collect these data types
    Personal info
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

272K reviews
Mike M
May 31, 2026
this app used to be good. Now it feels like they're doing the bare minimum. Music used to be able sort by artist, album, song etc... Now it's literally just a massive list of songs. There's no options for sorting. If you want to delete an album you have to do it 1 song at a time which is very frustrating. The Windows app is slightly better but now much and the browser version is useless and only shows my contacts. No documents, music or pictures. For how much my plan is it should be great
19 people found this review helpful
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Verizon Consumer Group
June 11, 2026
Be sure you are using the updated 'MYCLOUD.verizon.com' link and not the older 'cloud.verizon.com' link, as the older one is sunsetted.
Edickson Hernandez
April 3, 2026
The most unusable cloud storage I've used. Cannot access through the web. It loads indefinitely. Videos load indefinitely in the app. Motion pictures are no longer motion pictures until you redownload them, which defeats the purpose of backing them up in the first place. Terribly difficult to transfer from this to another cloud storage. Great option that you can pay for unlimited storage but it's pointless if I can't even access it once it's in the cloud without downloading everything again.
49 people found this review helpful
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Verizon Consumer Group
June 11, 2026
for the Web Portal use, be sure you are using the 'MYCLOUD.verizon.com' link and not a cached 'cloud.verizon.com' link. We updated internally and the older site may not work for you.
Kent H
June 2, 2021
I keep getting the message "error initializing app." The app is terribly buggy and, even when it is working, it's really slow. Right now, I haven't been able to open it for a week. I've uninstalled it , cleared the cache, etc. Do yourself a favor and get another back up option. As soon as I can get access I'm moving everything to a better app. This one is worthless.
186 people found this review helpful
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